At Aligned Budget, our mission is to help you move from survival to stability — and that means making sure every part of your experience feels supported, calm, and clear.

If you ever experience any trouble with your downloads, please know you’re not alone — this can happen sometimes depending on email filters or device settings. Most of the time, your digital files are sent automatically to the email address you used at checkout within just a few minutes. Occasionally, they may land in your Spam, Promotions, or Junk folder.  Your access link is often waiting there.

If you’ve checked and still don’t see your files, no worries — we’ll make sure you receive what you purchased. Every message is read with care, and we’ll work to resolve your concern as quickly as possible.

info@alignedbudget.com

Please include your order number or the email used at checkout for faster assistance.

We typically respond within 24–48 business hours (excluding weekends and holidays). During high-volume periods, replies may take a little longer — but rest assured, your message will be seen and answered.

Thank you for being part of the Aligned Budget community — where financial peace, mindset shifts, and divine alignment come together to support your growth. 🌿

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Helpful Tips

1. 📩 Check all email folders — including Spam, Junk, and Promotions.
2. 🔄 Refresh your inbox or search for “Aligned Budget” or “Shopify” in your email bar.
3. 💻 Try opening your download from a computer (especially if the file is large or formatted for desktop use).
4. 📱 Ensure you’re logged into the same email account you used to make your purchase.
5. 🗂️ For iPhone/iPad users — if you open your files in GoodNotes or Notability, make sure the apps are updated to the latest version.